Members present:  David Allen, Bob Baldwin, Mei Chen, Hughes Hoyle, John Kuzenski, Tom Murphy, Janette Moody, Karen Reichardt, Tom Thompson, Rod Welch

1. Tom Thompson called the meeting to order at 11:00.

2. Rod Welch reported on ITS concerns:
•Labs--especially barracks labs--are working much more smoothly this year.
•The committee needs to begin thinking about how to deal with Office 97 and Windows 98.
•New pentiums, awarded last year, have all been distributed; a few upgrades have yet to be completed.
•Most students--except those from low-income families--are arriving with new computers, so the gap between the "have's" and "have not's" is growing.  We might need to revisit the idea of requiring computers, so they will be a budget item for financial aid.
•The policy this year is to hook up seniors (to Citnet) first, then work "down" to freshmen.
•Repair demand is increasing as hardware ages, so we need more people to handle the demand.  We currently have 5 people--only two of whom are in full-time positions--to attend to hotline requests.  Last week, ITS had a backlog of 160 hotlines; the current personnel can handle about 12 hotline items per day.
•Email use is slowing down the VAX; ITS is looking for solutions to solve the problem.
•Leslie Ogden has been hired to work on the school's web site.  No other new personnel are in key positions since last year.

3. Tom Thompson noted that, as of earlier this week, only five applications for new computers had been received.  He will send out an email reminder to all faculty to encourage them to request new machines.

4. Tom also mentioned that the CSC listserv is still active, and that he will send out an email message to tell new faculty, staff, and students how to subscribe.  He suggested scrapping the idea of distributing a hard copy of a FAQ sheet to all departments, and the committee concurred.

5. John Kuzenski submitted a resolution about asking the administration to provide a dial-up TCP/IP service for faculty.  Rod explained that such a service would be cost-ineffective, so the committee agreed not to adopt the resolution.

6. There being no other business, Tom adjourned the meeting at 12:00.